Confirm the BopsLogonService has registered with the VeridiumID Server.
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Click Start, enter Event Viewer and press Enter to open the event viewer.
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Click Windows Logs > Application in the left pane.
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Observe the following event from BopsLogonService: Register BOPS succeeded.
When this message is not shown, please verify:
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Computer is joined to Active Directory domain
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Verify connectivity to VeridiumEP server as described in CP - Technical Overview | Network communication schema